Capital Fleet Tracker is operated by Capital Fleet Tracker LLC, a Texas limited liability company (“we”, “us”). We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what we collect, how we use it, and the choices you have.
We collect information you provide directly, including your name, email address, business name, billing details, and the vehicle data you submit to the platform such as make, model, year, mileage, and service history.
When you connect an OBD-II device, we receive diagnostic data, engine status codes, location, and trip information from your vehicle.
The mobile app also asks your permission to use the following features of your device. Each one is optional, you are asked before it is first used, and you can change your mind at any time in your device settings — the rest of the app keeps working if you decline.
Photographs taken or selected through these permissions may be sent to our AI provider for reading and cataloguing — see AI Features for exactly what that involves.
We use your information to deliver predictive maintenance services, process payments, send alerts and account communications, improve our forecasting models, and comply with legal obligations.
We do not sell your personal information. We share data with the service providers who help us operate the platform, with mechanic or insurance partners only when you explicitly opt in, and as required by law. Our providers are:
Some parts of Capital Fleet Tracker are powered by artificial intelligence rather than a person. Where that is the case, we label it in the product. Today this covers the in-app Help assistant, the tailored fuel-economy tips, the vehicle and VIN decode, the part lookup and parts refinement, receipt reading, the inventory and equipment photo scan, and the fleet spreadsheet import pre-check.
When you use one of these features, the relevant content is sent to our AI provider, Anthropic, to generate a response. Depending on the feature that content is your message, the vehicle details involved, the spreadsheet rows you upload, or a photograph you take or select — including receipts, vehicle documents, and pictures of shelves, parts, or equipment. Images are sent in full, so anything legible in the frame goes with them, such as serial numbers, labels, addresses, prices, or handwriting. Anthropic processes this data on our behalf as a service provider and does not use it to train its models. Please do not enter or photograph payment card numbers, passwords, or other sensitive details for these features.
AI output can be wrong. Suggestions about parts, repairs, costs, and fuel economy are a planning aid, not professional mechanical advice — confirm anything important with a qualified mechanic before acting on it or spending money. Every AI response includes a way to report it to us.
Our support team may review messages sent to the Help assistant so we can follow up on problems and improve the service. Fleet spreadsheet imports are always reviewed by a person before anything is added to your account. You can email support@capitalfleettracker.com to ask us to delete your AI conversation history.
We retain account and vehicle data for as long as your account is active. After cancellation, we retain limited records for legal and accounting purposes, then delete or anonymize the rest within twelve months.
You may request access to, correction of, or deletion of your personal information at any time by contacting support. Residents of certain states or countries may have additional rights under applicable law.
We use industry standard encryption and access controls. No system is perfectly secure, but we take reasonable steps to protect your data.
Our marketing website uses cookies and similar technologies for analytics and to show advertising, including through Google AdSense. Google and its partners may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings or the DAA opt-out page. Advertising cookies are never shown to signed-in customers using the fleet-tracking dashboard, mechanic portal, or other logged-in app pages — only on the public marketing site.
Our service is not directed to anyone under the age of 18. We do not knowingly collect data from anyone under 18.
We may update this policy from time to time. Material changes will be communicated by email or through the platform.