These Terms of Service govern your use of Capital Fleet Tracker, which is operated by Capital Fleet Tracker LLC, a Texas limited liability company (“we”, “us”, “our”). By creating an account or using the service, you agree to be bound by these terms.
Please read the Dispute Resolution section carefully. It requires most disputes to be resolved by individual arbitration and waives your right to a jury trial and to participate in a class action.
You are responsible for the accuracy of information you provide and for the security of your account credentials. You must be at least 18 years old to create an account.
Subscriptions are billed in advance for the plan and billing period you select at checkout. The exact plan name, price, and billing period are shown to you before you confirm, and current pricing is listed on our pricing page. Fees are non refundable except as described in our Refund Policy.
Subscriptions renew automatically. Your subscription continues at the then-current price for the same period until you cancel, and the payment method on file is charged at the start of each renewal period.
How to cancel. If you subscribed through the Apple App Store or Google Play, the subscription is managed by that store: turn off auto-renewal in your device account settings at least 24 hours before the current period ends, or it renews. Deleting the app does not cancel a subscription. If you subscribed directly through our website, you can cancel from the billing screen in your account or by emailing support@capitalfleettracker.com. Cancelling stops future charges; it does not refund the period already paid for.
Some features are sold as separate add-ons or one-time purchases rather than being included in the base subscription. Where that is the case it is stated at the point of purchase. We may change prices for future billing periods, and will give you notice before a change takes effect so you can cancel if you do not agree.
You agree not to misuse the service, including by attempting to gain unauthorized access, reverse engineering the platform, uploading malicious code, or using the service to violate any law.
We work to keep the platform online and accurate, but we do not guarantee uninterrupted access. Maintenance windows, third party outages, and unforeseen events may temporarily affect availability.
The Capital Fleet Tracker name, software, design, and documentation are owned by us and our licensors. You retain ownership of the vehicle data you submit and grant us a license to use it for service delivery.
You may cancel your subscription at any time. We may suspend or terminate accounts that violate these terms, fail to pay, or pose a risk to the platform or other users.
The service is provided on an as is basis. We disclaim all warranties, express or implied, to the maximum extent permitted by law.
To the maximum extent permitted by law, our total liability for any claim related to the service shall not exceed the amount you paid us in the twelve months preceding the claim.
These terms are governed by the laws of the State of Texas and the applicable federal laws of the United States, without regard to conflict of law principles. Subject to the Dispute Resolution section below, you and we agree that the exclusive venue for any dispute not subject to arbitration is the state or federal courts located in Texas, and each party consents to personal jurisdiction there.
Informal resolution first. Most problems are faster to fix by talking to us. Before starting arbitration, you agree to email support@capitalfleettracker.com describing the dispute and what you want, and to give us 30 days to resolve it. We will do the same before bringing a claim against you.
Arbitration. If we cannot resolve it informally, you and we agree that any dispute arising out of or relating to these terms or the service will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, seated in Texas. Judgment on the award may be entered in any court with jurisdiction. This agreement to arbitrate is governed by the Federal Arbitration Act.
Class action waiver. Claims may be brought only in your individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class proceeding. You are giving up your right to a jury trial and to participate in a class action. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property or prevent unauthorized access to the service. Nothing here prevents you from reporting a matter to a government agency.
Your right to opt out. You may reject this arbitration agreement by emailing support@capitalfleettracker.com with your account email and the words “arbitration opt-out” within 30 days of first accepting these terms. Opting out affects nothing else in this agreement and will not be held against you.
Parts of the service generate text and suggestions using artificial intelligence rather than a person, including the Help assistant, fuel-economy tips, vehicle and VIN decode, part lookup, receipt reading, and the inventory photo scan. These are labeled in the product, and what is sent to our AI provider is described in our Privacy Policy.
AI output may be inaccurate or incomplete, and is not professional advice. Suggestions about parts, repairs, costs, safety, scheduling, and fuel economy are a planning aid only. They are not mechanical, safety, legal, tax, or financial advice, and they do not replace inspection by a qualified mechanic. You are responsible for reviewing and verifying AI output before relying on it, acting on it, or spending money because of it.
We disclaim all warranties as to AI output specifically, including accuracy, completeness, reliability, and fitness for a particular purpose, in addition to the general disclaimer above. AI-generated text may have limited or no copyright protection, and we make no representation that you can claim exclusive ownership of it. You remain responsible for how you use it, and you agree not to submit content you lack the right to share.
Every AI response includes a way to report it to us. You can reach a person at any time at support@capitalfleettracker.com.